Shipping
USA Residents:
Most items ship from our warehouses located overseas. Items typically arrive within 7-21 days but can take up to 40 days.
All other countries:
Most items ship from our warehouses located overseas. Items typically arrive within 7-21 days but can take up to 40 days. The tracking code will be provided to you with order confirmation and shipping email which you can track online anywhere within 2 to 5 days of order placement. Orders will be delivered to your home. In case you don’t receive your order and the tracking code says ‘delivered’, you can check your nearest post office.
Note: We ship the products all over the world, all shipments are made from United States, China & others.
Returns
Eligible items can be returned within 14 days of receiving the item. Return shipping is paid by the customer. We recommend sending with an insured and trackable carrier. We are not responsible for lost or undelivered returns.
To be eligible for a Return, the product must be unused and undamaged.
To start a return, email us at [email protected] with your order number, item you would like to return, and your return reason.
Did we make a mistake? Please send us an email at [email protected]
– Do not send your purchases back to the label shown in the shipping package –
Once you have received and checked your return, we will send you an email to notify you that we have received your returned item. We’ll also let you know whether to accept or decline your refund. If approved, your refund will be processed and the credit will automatically be applied to your original credit card or form of payment, within a certain number of days.
You will be responsible for paying your own shipping cost for returning your item. Shipping costs from the original order are not refundable. If you received a refund, the return shipping cost will be deducted from your refund amount.
Cancellations
It is our priority to ship your items out to you as quickly as possible. Once your order has been placed, it is immediately sent into processing. Due to this, we cannot modify or cancel your order once it is placed.